Support

Get support for your plugins

Technical issues, billing questions or pre-sales doubts - this is the fastest way to reach the people who actually build plugins like WSH Views Counter PRO. We usually respond in business hours (Europe/Belgrade time).

Send a support request

The more detail you share, the easier it is for us to reproduce and fix the issue. PRO customers are answered first.

Your name

Email (Use the email you purchased with)

What do you need help with?

Which plugin or suite?

Site URL / domain (Optional, but very helpful)

Priority (Be honest - this helps everyone)

Normal High (site broken)

Subject

Describe the issue Steps to reproduce, what you expected, what you got

Environment / logs Optional

You'll receive a confirmation email with a ticket ID. PRO customers are served first, but we read every message.

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Before you contact us

Check the documentation for your plugin.
Look at common troubleshooting steps.
Make sure all plugins and WordPress core are up to date.

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Licenses & billing

For license keys, renewals and invoices use your Account dashboard.
If you can’t access your account, use the email address you purchased with.
We never ask for your WordPress admin password.

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Production incidents

Select High priority only if your production site is broken.
If possible, include a staging URL where we can reproduce safely.
For agency retainers, mention your client name in the subject.

Frequently Answer Questions

Getting Started Your Essential Questions Answered

Why choose a suite instead of single plugins?

Suites are curated combinations of plugins that work together out of the box – with a lower price than buying each license separately.